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- Social Science
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- Management
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Chapters 17
Terms in this set (35)
Planning
Drives the mission for an organization; examination of the future and preparation of action strategies to attain goals within the department or healthcare organization.
Controlling
Monitors the performance for quality, accuracy and timeliness of completion.
Leading
Function in which people are directed and motivated to achieve goals of the healthcare organization.
HIM supervisor is responsible for assigning tasks and responsibilities to the department.
Mission and Vision
M: why they exisit, theyre purpose
V: what they want that to look like
What are the four Management positions?
Planning, controlling, leading, organization.
Unity of command
Eliminates conflict.
Employees report to one
manager.
Span of control
Number of employees a person manages, and is influenced by the size of the organization.
Specialization
Employees have special qualifications or skills that allow them to perform their job to the best of their ability.
Delegation
Process by which managers distribute work to the employees of the department along with the authority.
Directing
Process of assigning the task through the day to employees.
Controlling
Performance is monitored in accordance with polocies and procedures and changed based on the situation.
Coordinating
Process of ensuring activities happen in the order they need to.
Controlling
Performance is monitored in accordance with policies and procedures and change based on the situation at hand each moment.
What are the 7 principles of organization
Unity of command, span of control, specialization, delegation, directing, coordinating, controlling.
What are the three management levels?
Executive management, Middle Management, & supervisory management
Executive Management
Senior management of a healthcare organization. Oversees a broad functional area or group of departments or services.
Middle management
Involves the people within the organization who oversee the operation of a broad scope of functions.
For example: HIM manager oversees coding, transcription, and disclosure of information.
Supervisory management
Oversees the staff level employees and monitors the effectiveness of everyday operations and individual performance against pre-established standards.
Mission, vision and value statements
Tools healthcare organizations use to set the direction and define their purpose and philosophies.
Mission statement
Defines the healthcare organizations general purpose
Vision statement
Describes an organizations ideal future state.
Value statement
Describes an organizations social and cultural belief system
Mission
A written statement that identifies the core purposes and philosophies of a healthcare organization.
Vision
A short description of an organizations ideal future state
Values
short description that communicates an organizations social and cultural belief system
Policies
Principles describing how a department or organization will handle a specific situation or execute a specific process.
Procedures
Processes by which the policies are put into action.
Written documents that describe the steps involved in performing a specific function.
SWOT analysis
Determines an organizations strengths and weaknesses.
What is included in the SWOT analysis?
strengths, weaknesses, opportunities, threats
Used by the HIM director to develop departmental goals, ________ is the examination of the future and preparation of action strategies to attain goals of the department or healthcare organization.
Planning
How is the organization function of management applied to a health information management setting?
Involves coordinating all the tasks and responsibilities of a department
Guarantees that work is completed in a timely manner
Guarantees that work is complete correctly
Specialization
Allows the manager to divide and conquer the work of the department using each employees strengths, which results in a positive outcome for the healthcare organization.
Organizational structure
how the organization is arranged in terms of functions or responsibilities. It starts at top with a board of directors and ends with employees throughout the institution.
How would you describe organizational structure
Starts at the top (directors), Ends at the bottom (employees)
Organizational chart
a visual graphic diagram showing the structure and reporting relationships between positions, departments, and employees within an organization.
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