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Terms in this set (27)competitive advantage The ability of one organization to outperform other organizations because it produces the desired goods or services more efficiently and effectively than they do. conceptual skills The ability to analyze and diagnose a situation and to distinguish between cause and effect. controlling Evaluating how well an organization is achieving its goals and taking action to maintain or improve performance; one of the four principle tasks of management. core competency The specific set of departmental skills, knowledge and experience that allows one organization to outperform another. department A group of people who work together and possess similar skills or use the same knowledge, tools, or techniques to perform their jobs. effectiveness A measure of the appropriateness of the goals an organization is pursuing and of the degree to which the organization achieves those goals. efficiency A measure of how well or productively resources are used to achieve a goal. first-line manager A manager who is responsible for the daily supervison of non-managerial employees. global organizations Organizations that operate and compete in more than one country. human skills The ability to understand, alter, lead and control the behavior of other individuals and groups. innovation The process of creating new or improved goods and services or developing better ways to produce or provide them. leading Articulating a clear vision and energizing and enabling organizational members so that they understand the part they play in achieving organizational goals; one of the four principle tasks of management. management The planning, organizing, leading and controlling of human and other resources to achieve organizational goals efficiently and effectively.
middle manager A manager who supervises first-line managers and is responsible for finding the best way to use resources to achieve organizational goals. organizational performance A measure of how efficiently and effectively a manager uses resources to satisfy customers and achieve organizational goals. organizational structure A formal system of task and reporting relationships that coordinates and motivates organizational members so that they work together to achieve organizational goals. organizations Collections of people who work together and coordinate their actions to achieve a wide variety of goals, or desired future outcomes. organizing Structuring working relationships in a way that allows organizational members to work together to achieve organizational goals; one of the four principle tasks of management. outsourcing Contracting with another company, usually abroad, to have it perform an activity the organization previously performed itself. planning Identifying and selecting appropriate goals; one of the four principle tasks of management. restructuring The downsizing of an organization by the elimination of jobs or large numbers of top, middle, and first-line managers as well as non-managerial employees. self-managed teams A group of employees who assume responsibility for organizing, controlling and supervising their own activities and monitoring the quality of the goods and services they provide. strategy A cluster of decisions about what goals to prusue, what actions to take and how to use resources to achieve goals. technical skills The job-specific knowledge and techniques required to perform an organizational role. top manager A manager who establishes organizational goals, decides how departments should interact, and monitors the performance of middle managers. top management team A group composed of the CEO, the COO, and the heads of the most important departments. turnaround management The creation of a new vision for a struggling company based on a new approach to planning and organizaing to make better use of a company's resources to allow it to survive and prosper. Sets with similar termsChapter 1 - Managers and Managing28 terms bellemymichelle Chapter 1: The Management Process Today30 terms samliz11 principles of management chapter 1- The management…28 terms irwan_alazhar Management Ch. 131 terms redhekm Sets found in the same folderMGT 350 Chapter 233 terms tkbetts MGT 350 Chapter 326 terms tkbetts Management of organizations: Chapter I28 terms AgentPenguin MGT 350 Chapter 1032 terms tkbetts Other sets by this creatorLSC 343 CH 1 SCOR Model Process Steps15 terms tkbetts LSC 452 Nine Principles of Process Improvement - P…9 terms tkbetts LSC 452 Nine Principles of Process Improvement - P…9 terms tkbetts LSC 461 CH 196 terms tkbetts Other Quizlet setshistory 10th25 terms ellapride Lesson 13, Chapter 12: Commercial Insurance18 terms Grace_Bartell7 Diversity!38 terms cwarren257 Related questionsQUESTION Explain the difference between a vision statement and a mission statement. What role does a firm's vision statement play in corporate and competitive strategies? 6 answers QUESTION the organizational structure is the framework in which the organization defines how tasks are divided, resources are deployed, and departments are coordinated (True or False) 2 answers QUESTION Which type of statement should be created first and foremost? 15 answers QUESTION The company objective that helps management improve decision making and monitor company activities and performance is called: 13 answers What is a collection of people who work together and coordinate their actions to achieve a wide variety of goals?An organization is a collection of people who work together to achieve a wide variety of goals, both goals of the various individuals in the organization and goals of the organization as a whole. Organizations exist to provide goods and services that people want.
Which type of skill allows a manager to analyze and diagnose a situation and to distinguish between cause and effect?Conceptual skills
The ability to analyze and diagnose a situation and distinguish between cause and effect.
Is defined as the ability of one organization to outperform?competitive advantage. The ability of one organization to outperform other organizations because it produces the desired goods or services more efficiently and effectively than they do.
Which of the four functions in the management process is dedicated to arranging tasks people and accomplish the work?Organizing is the function of management that involves developing an organizational structure and allocating human resources to ensure the accomplishment of objectives.
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What is a group of people who work together and possess similar skills or use the same knowledge tools or techniques?
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