A transformation process is any activity or group of activities that takes one or more inputs, transforms and adds value to them, and provides outputs for customers or clients. ... storage or accommodation of materials, information or customers. changes in the purpose or form of information.
What are the three components of the transformation process?
The change process is organized around three major processes: the leadership process; the design process; and the development process.
What is Hayes and Wheelwright model?
The Hayes and Wheelwright model depicts four stages in the contribution of operations to the performance of the business organization. The model states that these four stages can be identified in the form of a progression of increasing contribution to firm success or goal achievement.
What is a transformation strategy?
A transformational strategy is a plan of action aimed at shifting a company's operating course, usually over many years. ... Well-defined transformational strategies help companies put steps into place for long-term profitability.Sep 26, 2017
What are the five inputs and two outputs of an operations transformation process?
What are the five inputs and two outputs of an operations transformation process. The five inputs include energy, materials, labor, capital, and information. The two outputs include goods and services.
What do you understand by transformation?
transformation Add to list Share. A transformation is a dramatic change in form or appearance. An important event like getting your driver's license, going to college, or getting married can cause a transformation in your life. A transformation is an extreme, radical change.
Which is the first stage of the process of transformation?
Olga's View: It's been said that frustration is the most important aspect to learning, and it's the first stage that you'll encounter in the transformation process.Sep 25, 2017
What is organizational transformation process?
Organizational transformation is the process of transforming and changing the existing corporate culture to achieve a competitive advantage or address a significant challenge. ... It is visible action taken by organizational leaders to move from the present to the future in order to achieve a specific outcome or benefit.Feb 18, 2016
Is Operations Management a translation process?
Operations is a process of translation and the Operations Management must turn what the strategy dictates into reality. This goes hand in hand with two other aspects: one is to not constantly question the strategy of a company.
What are the five process types?
There are five basic process types: job shop, batch, repetitive, continuous, and project.
3.4 Transformation processes
A transformation process is any activity or group of activities that takes one or more inputs, transforms and adds value to them, and provides outputs for customers or clients. Where the inputs are raw materials, it is relatively easy to identify the transformation involved, as when milk is transformed into cheese and butter. Where the inputs are information or people, the nature of the transformation may be less obvious. For example, a hospital transforms ill patients (the input) into healthy patients (the output).
Transformation processes include:
changes in the physical characteristics of materials or customers
changes in the location of materials, information or customers
changes in the ownership of materials or information
storage or accommodation of materials, information or customers
changes in the purpose or form of information
changes in the physiological or psychological state of customers.
Often all three types of input – materials, information and customers – are transformed by the same organisation. For example, withdrawing money from a bank account involves information about the customer's account, materials such as cheques and currency, and the customer. Treating a patient in hospital involves not only the ‘customer's’ state of health, but also any materials used in treatment and information about the patient.
One useful way of categorising different types of transformation is into:
manufacture – the physical creation of products (for example cars)
transport – the movement of materials or customers (for example a taxi service)
supply – change in ownership of goods (for example in retailing)
service – the treatment of customers or the storage of materials (for example hospital wards, warehouses).
Several different transformations are usually required to produce a good or service. The overall transformation can be described as the macro operation, and the more detailed transformations within this macro operation as micro operations. For example, the macro operation in a brewery is making beer (Figure 2). The micro operations include:
milling the malted barley into grist
mixing the grist with hot water to form wort
cooling the wort and transferring it to the fermentation vessel
adding yeast to the wort and fermenting the liquid into beer
filtering the beer to remove the spent yeast
decanting the beer into casks or bottles.
Figure 2 Macro and micro operations
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This mapping diagram builds on the one shown in Figure 1. There are two rows of objects. The first row begins with a large white box, in which is written Malt, Water, Hops, Yeast. The ‘Inputs’ arrow points from this to the ‘Transformation Process’ box, which now also has the label ‘Macro operation’ written beneath it. The ‘Outputs’ arrow leads from this box to another large white box in which is written Beer. There is a narrow black dotted line above the arrows, linking them. It leads from ‘Outputs’, with an arrow head pointing to ‘Inputs’. This dotted line is labelled ‘Feedback’. Bold white lines lead from the bottom left and right edges of the ‘Transformation Process’ box to the mid bottom left and right sides of the diagram. Below this, is another row of objects. The heading for this states ‘Can be broken into’. The row consists of three identical rectangular white boxes. Inside each of the three boxes is a miniature representation of the arrow, rectangular box, arrow mapping presented in Figure 1, the difference being that each of the objects contains no writing or labelling. Beneath the first rectangular box is the label ‘ Micro operation 1’. Beneath the second is the label ‘Micro operation 2’. Beneath the third is the label ‘Micro operation 3’.
Figure 2 Macro and micro operations
Activity 5
Identify the principal resources (inputs), the type of transformation process and the principal outputs (goods or services) in each of the following operations.
Refining steel | |||
Assembling cars | |||
Delivering cars to dealers | |||
Repairing cars | |||
Designing cars |
Discussion
You may have identified various inputs such as materials, energy, machines, equipment, buildings and people. For example, the inputs used by a car assembly plant include components, equipment, buildings, labour and energy. You may also have included less tangible inputs to the transformation process, such as information and skills.
You might have noticed that, midway down the list, the activities changed from primarily the production of goods to the provision of services. In the case of car designing, the principal inputs are ideas and the outputs are materials used to communicate the finished idea, such as blueprints or computer models.