CHAPTER 5: THE SUPPLY CHAIN MANAGEMENT
CONCEPT
Exercises
I
Multiple Choice Questions
1.
Which organizational function is not a focus of the
Supply Chain Operations Reference(SCOR) model?
a.
marketing
b.
logistics
c.
operations
d.
procurement
e.
all of the above are a focus in the SCOR Model
2.
Which of the following is not one of the processes in
the Supply Chain Operations Reference (SCOR) model?
a.
source
b.
plan
c.
make
d.
enable
e.
all of the above are processes in the SCOR Model
3.
The current Global Supply Chain Forum (GSCF) model
c.
an order that arrives undamaged
d.
an order that is easy for the receiver to fill
8.
refers to focusing part of one’s supply chain on a
timely response to fluctuating customer orders and/or
product variety and another part of the supply chain on
leveling out the planning requirements to smooth
production output.
a.
supply chain management
b.
flexibility
c.
responsiveness
d.
leagility
9.
What concept refers to the variability in demand
orders among supply chain participants?
a.
min-max fluctuation
b.
the bullwhip effect
c.
order fluctuation
d.
the boomerang effect
10.
Which of the following is not a way to reduce
inventory levels?
a.
smaller, more frequent orders
identifies key processes associated with supply
b.
use of premium transportation
chain management.
a.
five
b.
six
c.
seven
d.
eight
4.
Contemporary supply chains are increasingly required
to be fast and .
a.
lean
b.
agile
c.
interactive
d.
relevant
5.
An organization’s ability to respond to changes in
demand with respect to volume and variety refers to
.
a.
responsiveness
b.
leanness
c.
agility
d.
relevancy
6.
Which of the following is not a potential outcome
from a supply chain’s failure to be fast and agile?
a.
dissatisfied customers
b.
reduced profitability
c.
decreased market share
d.
lower stock price
e.
all of the above are potential outcomes
7.
What is a perfect order?
a.
simultaneous achievement of relevant customer
metrics
b.
an order that arrives on time
c.
supply-push replenishment
d.
elimination of slower-moving products
e.
all of the above are ways to reduce inventory levels
11.
Which of the following is not an attribute of relational
exchanges?
a.
trust
b.
commitment
c.
dependence
d.
joint investment
e.
all of the above are attributes of relational exchanges
12.
Cooperative supply chain relationships developed to
enhance the overall business performance of both
parties is a definition of:
a.
third-party logistics
b.
supply chain collaboration
c.
dovetailing
d.
relationship marketing
13.
Tailored business relationships between two supply
chain members refer to:
a.
supply chain partnership
b.
supply chain management
c.
coopetition
d.
tailored logistics
14.
Which of the following are not an attribute of supply
chain partnerships?
a.
mutual trust
b.
increased willingness to share information
c.
buying decisions based on value as opposed to cost