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Managing the supply chain has become more important as a result of firms increasing their levels of:
A. overtime.
B. outsourcing.
C. marketing.
D. promotions.
E. shipping.
B. outsourcing.
Measurements taken at various points in the transformation process for control purposes are called:
A. plans.
B. directions.
C. controls.
D. feedback.
E. budgets.
D. feedback.
Manufacturing work sent to other countries is called:
A. downsizing.
B. outsourcing.
C. internationalization.
D. vertical integration.
E. entrepreneurship.
B. outsourcing.
Which is not an area of significant difference between manufacturing and service operations?
A. cost per unit
B. uniformity of output
C. labor content of jobs
D. customer contact
E. measurement of productivity
A. cost per unit
Which of the following is not among the chief reasons organizations fail?
A. overemphasis on short-term financial performance
B. emphasizing labor productivity in labor-intensive environments
C. poor internal communications
D. not investing in capital and human resources
B. emphasizing labor productivity in labor-intensive environments
Product design and choice of location are examples of _______ decisions.
A. strategic
B. tactical
C. operational
A. strategic
Which of these factors would be least likely to affect productivity?
A. methods and technology
B. workers
C. management
D. product mix
E. advertising
E. advertising
Which of the following is not typically considered a cure for poor competitiveness?
A. Remove communications barriers within organizations.
B. Minimize attention to the operations function.
C. Put less emphasis on short-term financial results.
D. Recognize labor as a valuable asset and act to develop it.
E. Improve quality.
B. Minimize attention to the operations function.
The more __________ a company's supply chain, the more difficult it is to ensure that the supply chain is managed ethically.
A. interconnected
B. global
C. visible
D. shortened
E. competitive
B. global
Which of the following is not a goal of supply chain management?
A. fewer suppliers and long-term relationships
B. delivery often to the place of use
C. on-time deliveries
D. lowest possible transportation costs
D. lowest possible transportation costs
Small changes in consumer demand can result in large variations in orders placed because of the:
A. supply chain.
B. safety stock requirement.
C. lead time effect.
D. bullwhip effect.
E. FCFS scheduling.
D. bullwhip effect.
The automatic identification of material is part of/facilitated by:
A. holding costs.
B. RFID.
C. working capital reduction.
D. net present value calculations.
E. vendor analysis.
B. RFID.
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