Is a persons relatively consistent evaluations feelings and tendencies toward an object or idea

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Terms in this set (10)

The set of basic values, perceptions, wants, and behaviours learned by members of society and your family is called ________.

A morals
B ethics
C culture
D consumer behaviour

C culture

A car company's ads feature the members of a popular music band. Product sales increase significantly among the band's fans. From the fans' viewpoint, the band is a ________.

A subculture

B membership group

C reference group

D laggard

C reference group

When marketers want to promote their products and services through word-of-mouth marketing programs, they typically begin by ________.

A pushing one-way commercials at customers

B identifying and targeting late adopters

C withdrawing from online social networks

D generating person-to-person brand conversations

D generating person-to-person brand conversations

________ refers to the unique psychological characteristics that distinguish a person or group.

A Personality

B Lifestyle

C Status

D Attitude

A Personality

A(n) ________ describes a person's relatively consistent evaluations, feelings, and tendencies toward an object or idea.

A cue

B drive

C motive

D attitude

D attitude

Which of the following is the third stage of the buyer decision process?

A evaluation of alternatives

B need recognition

C purchase decision

D information search

A evaluation of alternatives

Which of the following sources of product information can marketers control completely?

Apublic sources

B personal sources

C commercial sources

D experimental sources

C commercial sources

________ is a discomfort caused by postpurchase conflict.

A Selective retention

B Cognitive dissonance

C Selective attention

D Subliminal perception

B Cognitive dissonance

In which of the following stages of the adoption process does a consumer consider whether trying a new product makes sense?

A adoption

B awareness

C interest

D evaluation

D evaluation

________ are tradition-bound, suspicious of changes, and adopt an innovation only when it has become something of a tradition itself.

A Innovators

B Early adopters

C Late mainstream adopters

D Lagging adopters

D Lagging adopters

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What is a person's relatively consistent evaluations feelings and tendencies toward an object or idea?

An attitude describes a person's relatively consistent evaluations, feelings, and tendencies toward an object or idea.

What is a consumer's feeling of a discomfort caused by post purchase conflict called?

Cognitive Dissonance. Buyer discomfort caused by postpurchase conflict.

Which of the following is a personal factor that influences consumers buying behavior?

Personal (age and life-cycle stage, occupation, economic circumstances, lifestyle, personality and self concept) Social (reference groups, family, roles and status)

Which of the following is the adoption process stage at which the consumer considers whether trying the new product makes sense?

Evaluation: The consumer considers whether trying the new product makes sense.